Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Time: Estimated delivery time depends on the destination and shipping method chosen at checkout.
Logistics: Singapore Post (SingPost)、DHL Express
📦 Local Delivery (Singapore)
| Service Provider | Service Type | Weight Limit | Size Limit | Price (SGD) | Estimated Delivery Time |
|---|---|---|---|---|---|
| SingPost | Tracked Package – SmartPac Mini | ≤ 600g | 24cm × 16.5cm × 3cm | $2.90 | 1–2 business days |
| SingPost | Tracked Package – SmartPac Lite | ≤ 1kg | 32.5cm × 25cm × 3cm | $3.80 | 1–2 business days |
| SingPost | Tracked Package – SmartPac Box | ≤ 3kg | 34cm × 25cm × 10cm | $4.70 | 1–2 business days |
| SingPost | Speedpost Express (Local) | ≤ 500g | L ≤ 150cm, L+2(W+H) ≤ 300cm | From $6.00 | Same/Next business day |
| SingPost | Speedpost Express (Local) | 500g–1kg | L ≤ 150cm, L+2(W+H) ≤ 300cm | From $8.00 | Same/Next business day |
| SingPost | Speedpost Express (Local) | 1kg–2kg | L ≤ 150cm, L+2(W+H) ≤ 300cm | From $10.00 | Same/Next business day |
| SingPost | Speedpost Express (Local) | 2kg–5kg | L ≤ 150cm, L+2(W+H) ≤ 300cm | From $12.00 | Same/Next business day |
| SingPost | Speedpost Express (Local) | 5kg–10kg | L ≤ 150cm, L+2(W+H) ≤ 300cm | From $15.00 | Same/Next business day |
Price Note: The prices listed above are starting rates. Actual shipping fees may vary depending on the specific weight, dimensions, and delivery area.
Delivery Time: "Same or next business day" refers to delivery within the same or following business day, depending on the order time and delivery location.
🚀 Overseas Shipping
Singapore Post (SingPost)
🌍 Destination Zones
Singapore Post categorizes international shipping destinations into three main zones:
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Zone 1: Malaysia, Brunei
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Zone 2: Asia and Pacific regions (excluding Australia, Japan, and New Zealand)
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Zone 3: Australia, Japan, New Zealand, Europe, USA, Canada, and other countries
📮 Standard International Mail (Basic Package)
This service is suitable for small, non-urgent parcels up to 2kg.
Size & Weight Limits:
Maximum weight: 2kg
Maximum size: Length + Width + Height ≤ 90 cm
Longest side ≤ 60 cm
Below are the indicative postage rates (in SGD):
| Zone | Weight Limit | Basic Package | Registered Package (with tracking) | Estimated Delivery Time |
|---|---|---|---|---|
| Zone 1 | 250g | $3.50 | $7.10 | 3–5 business days |
| 500g | $5.70 | $9.30 | 3–5 business days | |
| 1kg | $10.10 | $13.70 | 3–5 business days | |
| 2kg | $20.00 | $23.60 | 3–5 business days | |
| Zone 2 | 250g | $5.70 | $9.30 | 4–7 business days |
| 500g | $12.50 | $16.10 | 4–7 business days | |
| 1kg | $22.50 | $26.10 | 4–7 business days | |
| 2kg | $45.00 | $48.60 | 4–7 business days | |
| Zone 3 | 250g | $8.30 | $11.90 | 6–10 business days |
| 500g | $17.50 | $21.10 | 6–10 business days | |
| 1kg | $31.50 | $35.10 | 6–10 business days | |
| 2kg | $63.00 | $66.60 | 6–10 business days |
📦 Note: Delivery times are estimates only and may vary due to customs clearance, destination infrastructure, or global events.
DHL Express
🚀 DHL Express Worldwide Service
DHL Express Worldwide provides door-to-door international delivery with full tracking, customs clearance, and time-definite service.
Weight Limit: Up to 70kg per piece
Maximum Dimensions:
Length: ≤ 300 cm
Girth (L + 2W + 2H): ≤ 400 cm
Volumetric Weight Formula: (L × W × H in cm) ÷ 5000
Chargeable Weight: Higher of actual weight or volumetric weight
📦 Discounted Shipping Rates (in SGD) — Up to 10kg
| Zone | Destination Region | Weight | Discounted Rate (SGD) | Estimated Delivery Time |
|---|---|---|---|---|
| Zone 1 | Malaysia, Brunei | 0.5 kg | $19.72 | 1–2 business days |
| 1 kg | $21.75 | 1–2 business days | ||
| 1.5 kg | $24.87 | 1–2 business days | ||
| 2 kg | $28.00 | 1–2 business days | ||
| 5 kg | $56.28 | 2–3 business days | ||
| 10 kg | $76.83 | 2–3 business days | ||
| Zone 2 | Asia Pacific (excluding AU, JP, NZ) | 0.5 kg | $30.12 | 2–4 business days |
| 1 kg | $41.21 | 2–4 business days | ||
| 1.5 kg | $52.12 | 2–4 business days | ||
| 2 kg | $60.15 | 2–4 business days | ||
| 5 kg | $85.65 | 3–5 business days | ||
| 10 kg | $138.40 | 3–5 business days | ||
| Zone 3 | Australia, New Zealand, Europe, USA, etc. | 0.5 kg | $31.64 | 3–6 business days |
| 1 kg | $41.73 | 3–6 business days | ||
| 1.5 kg | $55.38 | 3–6 business days | ||
| 2 kg | $69.04 | 3–6 business days | ||
| 5 kg | $130.56 | 4–7 business days | ||
| 10 kg | $210.65 | 4–7 business days | ||
| Zone 4 | Brazil | 0.5 kg | $124.10 | 4–8 business days |
| 1 kg | $162.56 | 4–8 business days | ||
| 1.5 kg | $214.31 | 4–8 business days | ||
| 2 kg | $256.52 | 4–8 business days | ||
| 5 kg | $510.32 | 5–9 business days | ||
| 10 kg | $760.40 | 5–9 business days | ||
| Zone 5 | Mexico | 0.5 kg | $55.75 | 4–8 business days |
| 1 kg | $66.49 | 4–8 business days | ||
| 1.5 kg | $80.12 | 4–8 business days | ||
| 2 kg | $95.45 | 4–8 business days | ||
| 5 kg | $135.35 | 5–9 business days | ||
| 10 kg | $250.67 | 5–9 business days |
- Above rates subject to check and confirmation upon acceptance of order.
- Pls provide personal Custom ID for easy custom clearance if info is available.
- All times and dates given for delivery of the products are given in good faith but are estimates only.
Additional Notes
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Rates may change based on international fuel surcharges, currency fluctuations, or carrier updates.
All duties, taxes and handling charges at destination is at customer's own expenses.
For any questions regarding shipping to your location, please contact our customer service center：angelina@richment.com.sg. We’re happy to assist!